Endpoints

  • Get a list of all support cases

    Get a list of support cases of clients under the logged-in IB

    GET https://gateway.saxobank.com/sim/openapi/cs/v1/partner/support/cases?$top={$top}&FromDateTime={FromDateTime}&Status={Status}&ToDateTime={ToDateTime}

  • Facilitates an IB to create a new case on behalf of its client

    Facilitates an IB to create a new case on behalf of its client

    POST https://gateway.saxobank.com/sim/openapi/cs/v1/partner/support/cases

  • Get a specific support case

    Gets a particular case that matches the case id

    GET https://gateway.saxobank.com/sim/openapi/cs/v1/partner/support/cases/{CaseId}

  • Update support case

    Updates a particular case that matches with the case id

    PATCH https://gateway.saxobank.com/sim/openapi/cs/v1/partner/support/cases/{CaseId}

  • Close a specific support case

    Request to close a particular case that matches the case id

    PUT https://gateway.saxobank.com/sim/openapi/cs/v1/partner/support/cases/{CaseId}/caseclose

  • Create internal comment under a case

    Creates an internal comment under a particular case that matches the case id

    POST https://gateway.saxobank.com/sim/openapi/cs/v1/partner/support/cases/{CaseId}/internalcomment

  • Create note under a case

    Creates a note under a particular case that matches the case id

    POST https://gateway.saxobank.com/sim/openapi/cs/v1/partner/support/cases/{CaseId}/note