Facilitates an IB to create a new case on behalf of its client

Endpoint Parameters

• Request parameters

  Name	Type	Origin	Description
  CaseTitle	String	Body	Title of the case
  ClientKey	ClientKey	Body	Identifies the client for whom case has to be created
  Description	String	Body	Description of case
  NotifyClient	Boolean	Body	Whether to notify client
  ShowInPortal	Boolean	Body	Indicates if this case is available in portal

• Response Parameters

  View Response Codes

  Name	Type	Description
  CaseId	String	Case Id

  HTTP Code	Description
  201	Created	Created
  400	Bad Request	Error Code Description InvalidRequest The request is invalid!
  401	Unauthorized	Indicates that the request was rejected because the 'Authorization' header was missing in the request or contained an invalid security token.
  429	Too Many Requests	The request was rejected due to rate limit being exceeded.
  503	Service Unavailable	Service Unavailable.

  Close

• Request Example

  Request URL

  POST /cs/v1/partner/support/cases

  Request Body

  {
    "CaseTitle": "Account opening request case",
    "ClientKey": "W-CgwnsUEpETkiR8MPJalA==",
    "Description": "Case created by IBs on behalf of their clients",
    "NotifyClient": true,
    "ShowInPortal": false
  }
  

• Response Example

  Response body

  {
    "CaseId": "SAX-002612-W5S4S6"
  }