CaseStatus

• Name	Description
  Canceled	Case is cancelled
  ExternallyPending	Case is externally pending
  InformationProvided	Information is provided for the case
  InProgress	Case is in progress
  InternallyPending	Case is internally pending
  InternallyPendingEscalated	Case is internally pending and is escalated
  Merged	Case is merged
  ProblemSolved	Problem solved