CaseSummary

Case summary

  • Name Type Description
    CaseId String Case id
    CaseLatestActivityTime UtcDateTime DateTime of case latest activity
    CaseStatus CaseStatus Case status
    ClientId String Customer Id
    CreatedOn UtcDateTime DateTime when the case was created
    CustomerName String Customer Name
    Deadline UtcDateTime Case deadline
    FollowUpDateTime UtcDateTime Date time of when the case is due to follow up
    HandledByPartner Boolean Is handled by Partner
    IsEscalated Boolean Represents if the case has been escalated
    Title String Title of case